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Return Policy

Returns Policy
The return could be a theme provided by various sellers directly below this policy in terms of what the choice of exchange, replacement and/ or refund is obtainable by the various sellers to you. All product listed below a selected class might not have an identical returns policy. For all product, the policy on the merchandise page shall prevail over the final returns policy. Do refer the various item’s applicable come back policy on the merchandise page for any exceptions to the table below.
The comeback policy is split into 3 parts; Do scan all sections fastidiously {to belowstand|to know|to grasp} the conditions and cases under that returns are going to be accepted.
Part one – class, come back Window, and Actions doable
Category Returns Window, Actions doable, and Conditions (if any)
Lifestyle: wear, Footwear, Watches, Sunglasses, Fashion Accessories 30 days
Refund, replacement or exchange
Lifestyle: Sport & Fitness instrumentality, Baby Care, Jewellery, Footwear Accessories, Travel Accessories, nightwear (top-wear)
Home: Home ornamentation, Furnishing, Home Improvement Tools, home items, and Pet Supplies;
Books & More: Books, Music Instruments, workplace offer, faculty offer and Toys
Automotive: All automotive spare components, accessories 10 days
Refund or replacement
All natural philosophy, article of furniture and huge appliances apart from Apple / Beats and Google product
10 days
Replacement solely
For product requiring installation, returns shall be eligible only such product area unit put in by the brand’s approved personnel.
In order to assist you to resolve problems together with your product, we tend to could troubleshoot your product either through online tools, over the phone, Associate in Nursing/or through an in-person technical visit.
If a defect is decided among the Returns Window, a replacement of identical model are going to be provided at no further value. If no defect is confirmed or the problem isn’t diagnosed among ten days of delivery or Installation where applicable, you may be directed to a complete service center to resolve any resulting problems.
In any case, only 1 replacement shall be provided.
Apple / Beats & Google product (Mobiles, Tablets, Laptops, sensible Watches) 10 days
Replacement solely
For all practicality connected problems, do contact the complete approved service center directly.
• Authorized Service Partner surveyor :
o Apple / Beats – https://locate.apple.com/in/en
o Google- https://support.google.com/pixelphone/answer/7173456?hl=en-GB
• Brand Support website :
o Apple / Beats – https://support.apple.com/en-in
o Google – https://madeby.google.com/intl/en_in/phone/support/
For the other problems with the merchandise, you will contact Importysale – Importysale’s 24×7 client Care

Grocery 10 days
Refund solely
Fruits and Vegetables ordered would be delivered solely within the 1st try. so as to confirm that you just get recent fruits and vegetables, we’ll not be creating reattempts to deliver your fruits and veggies just in case you miss your slot. the remainder of grocery things from Supermart would be delivered through reattempt just in case you miss your slot.
Try & Buy 10 days
Refund solely
This policy shall be applicable by selection (geographical coverage, product, client and time periods).
Try advantages shall be applicable provided that the merchandise was bought once the item was on strive. Else traditional class policy shall apply on the order. In any case, only 1 replacement shall be provided.
No Returns classes Some product within the higher than classes aren’t reversible thanks to their nature or alternative reasons. For all product, the policy on the merchandise page shall prevail.
You can read the whole list of non-returnable product here.

Part a pair of – Returns Pick-Up and process
In case of returns wherever you’d like item(s) to be picked up from a unique address, the address will solely be modified if pick-up service is offered at the new address
During pick-up, your product are going to be checked for the subsequent conditions:
Category Conditions
Correct Product IMEI/ name/ image/ brand/ serial number/ article number/ code ought to match and MRP tag ought to be undetached and clearly visible.
Complete Product All in-the-box accessories (like remote, starter kits, instruction manuals, chargers, headphones, etc.), freebies and combos (if any) ought to be a gift.
Unused Product The product ought to be unused, unwashed, unsoiled, with none stains and with non-tampered quality check seals/ guarantee seals (wherever applicable). Before returning a Mobile/ Laptop/ pill, the device ought to be formatted and Screen Lock (Pin, Pattern or Fingerprint) should be disabled. the iCloud lock should be disabled for Apple devices.
Undamaged Product The product (including SIM trays/ charging port/ earphone port, back-panel, etc.) ought to be unmarred and with none scratches, dents, tears or holes.
Undamaged Packaging Product’s original packaging/ box ought to be unmarred.
The field government can refuse to just accept the come back if any of the higher than conditions aren’t met.
For any product that a refund is to lean, the refund is going to be processed once the came product has been received by the vendor.

Part three – General Rules for a flourishing come back
1. Inbound cases wherever the vendor is unable to method a replacement for any reason some, a refund is going to be given.
2. throughout open box deliveries, whereas acceptive your order, if you received a unique or a broken product, you may lean a refund (on the spot refunds for cash-on-delivery orders). Once you’ve got accepted Associate in Nursing open box delivery, no comeback request are going to be processed, aside from producing defects. In such cases, this category-specific replacement/return general conditions are going to be applicable.
3. For product wherever the installation is provided by Importysale’s service partners, don’t open the merchandise packaging by yourself. Importysale approved personnel shall facilitate in unboxing and installation of the merchandise.
4. For an article of furniture, any product connected problems are going to be checked by authorized service personnel (free of cost) and tried to be resolved by exchange the faulty/ defective a part of the merchandise. A full replacement is going to be provided solely in cases wherever the service personnel opines that exchange the faulty/defective half won’t resolve the problem.

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